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Privacy Policy

Effective Date: January 1, 2025 · Last Updated: March 1, 2025

This Privacy Policy (“Policy”) describes how National Grid X (“Company,” “we,” “us,” or “our”) collects, uses, stores, discloses, and protects personal information obtained through our website located at nationalgridx.com (the “Site”). By accessing or using our Site, you acknowledge that you have read and understood this Policy and agree to its terms.

1. Information We Collect

We collect both personal and non-personal information through the Site, including:

  • Information You Provide: Name, email address, phone number, company name, job title, and any information you submit through contact forms or email.
  • Automatically Collected Data: IP address, browser type, device type, operating system, referring URLs, pages visited, time spent on pages, and usage data via cookies and analytics tools (e.g., Google Analytics).
  • Cookies and Tracking: We use cookies, beacons, and similar technologies to enhance the user experience, gather analytics, and store user preferences.

2. How We Use Your Information

We may use collected information to:

  • Respond to inquiries and provide customer support;
  • Send newsletters or service-related communications (only with consent);
  • Monitor usage and improve Site functionality and performance;
  • Ensure legal compliance and enforce our policies;
  • Prevent fraudulent, unauthorized, or illegal activity.

3. Legal Basis for Processing (GDPR-Compliant)

If you are located in the European Economic Area (EEA), our legal basis for processing personal data includes consent (where required), performance of a contract, legal obligation, and legitimate interest (e.g., marketing, analytics, security).

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Third-party service providers who perform services on our behalf (e.g., hosting, analytics, email delivery), subject to confidentiality agreements.
  • Law enforcement or regulatory authorities if required to comply with legal obligations or protect the rights and safety of our Company or others.
  • In the event of a business transfer, such as a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. When no longer necessary, we securely delete or anonymize your data.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the Internet is 100% secure.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Access, correct, or delete your personal data;
  • Withdraw consent where processing is based on consent;
  • Object to or restrict processing of your data;
  • Request data portability;
  • Lodge a complaint with a data protection authority (for EEA residents).

To exercise your rights, please contact us at admin@nationalgridx.com.

8. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

9. International Data Transfers

If you are located outside of the United States, please note that your data will be transferred to, stored, and processed in the United States. By using our Site, you consent to such transfer.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site constitutes acceptance of those changes.

11. Contact Information

Email: admin@nationalgridx.com

Address: 7005 Chase Oaks Blvd, Plano TX 75025

Phone: 832.479.9846